At DOCA, we're committed to providing A+ customer service for our power banks, car jump starter, and solar power bank. We pride ourselves on quality and stand behind the products that we make. If you're having a problem, please don't hesitate to reach out to us. We're here to help.
FAQs – Quick, on-demand answers to your most frequently asked questions. Browse for your product by name or model number to get solutions for your problem.
Getting Started Guides – Need help getting your new DOCA products Manual? Look no further than our in depth getting started guides. We also offer an array of setup videos on our YouTube page.
User Guides – Did you misplace (or throw away) that user guide that came with your new DOCA product? Download a copy in the website.
Support Videos – Need some guidance on how to use your power bank, or tips on how to use your car jump starter to your emergency situation. Watch our DOCA support videos for answers to all of these questions and more. You can also watch our support videos on our YouTube page.
Return Policy – DOCA maintains a one-year manufacturers warranty on all of its products, as well as a 30-day return policy from the original date of purchase. Detailed return policy information and RMA authorization forms can be found and filled out here.
Submit a Support Ticket – Not finding an answer to your question, or just want to go straight to the experts? Please contact us. All support questions are answered by email within 1 business day.