FAQ

Here are the quick chargers you want to know about mobile power, power bank, and fast charge.

1. Are you manufacture or trading company?

  We are factory of power supply for more than 10 years since 2000, located at Longhua New district,

2. How about quality of the power supply?

  Strict quality control for stable quality: 3-lines quality test; have supply for Bestbuy, war-mart, etc.

3. What kind of warranty you offer?

  We provide 12month warranty

4. How is the after sales service?

  A. Service and Quality is our culture!

  B.We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers’ complainsand feedback.

  C. We offer 24-hour online service to help buyers solving problems.

  D. We offer buyers updated market information regularly.

5. Can i have my own logo on it?

  Sure, we have great experience for OEM/ODM orders

6. What are the terms of payments you offer?

  Payment of the goods should be set in USD or RMB on the basis of goods exchanging. We accept T/T, Western Union, PayPal, Cash

7.How long will it take to deliver goods?

  We will start preparing goods upon receipt of buyers’ T/T copy. After receiving your full payment, we will deliver the goods within the deadline which both parties agreed.

8.What kind of packaging you offer?

  During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery.

9.What kind of transportation methods you offer?

  A. For spare-parts, we use express delivery like DHL, UPS, FedEx, TNT and EMS,as we enjoy very good discount in these companies. But if buyers provide us accounts of their own, transportation fee paid by such accounts are also welcomed.

  B. For goods with large package, we will transport by air and sea, and we will confirm freight with buyers’ prior delivery.


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